Frequently Asked Questions

Please reach us at 423-330-2804 or cheridurbin@comcast.net if you cannot find an answer to your question.

Do you do custom embroidery on already purchased items?

Yes! Absolutely, although it depends on the item. Bring me what you have, and I'll try my best to embroider it for you. Additional charge may apply for oversized or complicated items.

Can you turn my artwork or existing logo into embroidery?

Yes! I do most of my own digitizing, for a nominal fee.

Do you offer a discount for larger orders?

Absolutely. Larger orders will always be quoted with volume discount factored in.

How long does it usually take to get my order?

It depends on the complexity of the artwork, and volume of the order. I usually try to have average size orders done within a week. If the blank item has to be sourced and ordered, it may take longer, depending on stock and availability.

Do you do small and even single custom orders?

Yes. If you just want a special item for a gift, I'll be happy to help you customize and choose just the right thing.

Can you ship my order if I am not local?

Yes, we can ship anywhere in the US.

Frequently Asked Questions

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